Outsourcing Agreement Template (Australia)

For Australian businesses outsourcing operational functions

$49.00 +GST

Free Download for COMPASS Members

Use this template to:
  • Define the outsourced services, scope, deliverables and service levels;
  • Set fees, invoicing, GST and payment terms in clear schedules;
  • Protect data, confidentiality, intellectual property and privacy across the engagement;
  • Set governance, audit, continuity and exit obligations clearly.

Ready in Seconds

Download instantly after purchase - no waiting required

Forever Yours

Unlimited access to your documents whenever you need them

Fully Customizable

Edit to your exact needs with our user-friendly PDF format

Need more than a template?

Request your FREE consultation & our senior lawyers will contact you to discuss your situation.

Outsourcing agreement document with sections on Parties, Definitions, and Confidential Information.

About this Document

Use this template if you:
  • Are outsourcing commercial services or operational functions between two Australian businesses
  • Want scope, deliverables, service levels, fees and risk controls set out in one agreement
  • Need practical provisions for governance, audit, subcontracting, business continuity and exit
  • Are after a plain-English, general business-to-business outsourcing agreement rather than a sector-specific regulated document
It is suited to:
  • Small to medium-size Australian businesses outsourcing day-to-day or operational functions
  • Both sides of the arrangement, whether you are the customer or the service provider
  • Organisations that need a general commercial outsourcing framework with clear schedules and risk protections
  • Note: it is not designed on its own for APRA-regulated outsourcing, AFSL or ACL material outsourcing, healthcare, government or critical infrastructure arrangements with prescriptive outsourcing requirements
What this template covers:
  • Appointment, scope boundaries, term and renewal
  • Service performance, service levels, service credits and remediation
  • Governance, reporting, audit rights and regulatory cooperation
  • Personnel, locations, subcontracting and change control
  • Fees, invoicing, payment disputes and GST
  • Privacy, data, security, confidentiality and intellectual property ownership
  • Business continuity, disaster recovery, suspension, step-in and exit assistance
  • Insurance, warranties, indemnities, liability, termination and dispute resolution
  • Schedules for agreement details, services and service levels, fees and change control, and security, continuity and exit
You receive an editable Word document with schedules and placeholders for party details, services, service levels, fees, locations and notice details, so you can tailor the agreement to your arrangement. It is a practical, lawyer-drafted starting point for a general Australian business-to-business outsourcing agreement; complex, high-risk or sector-regulated engagements should still be reviewed by a lawyer before signing.

How To Use This Template

This template is a starting point, not a final document. It’s been drafted by Australian lawyers to be practical and flexible, but it still needs to be reviewed and tailored for your specific business, transaction and risk profile.

Before you use it, you should:

  • Complete all placeholders, bracketed items and optional fields;
  • Remove any drafting notes or clauses that aren’t relevant to your situation; and
  • Check that party names, entity details, dates, addresses, contact details and defined terms are accurate.

Make sure the template is consistent with your other documents and obligations – including any existing contracts, policies, procedures, website terms, privacy disclosures, regulatory requirements or internal governance documents. If anything conflicts, it should be resolved before you sign, issue, adopt or implement the document.

If you are using the template as an agreement, it should be reviewed and signed by all relevant parties in accordance with applicable law and your internal signing requirements. If you are using it as a policy, procedure, notice or compliance record, it should be approved and stored under your organisation’s normal document control processes.

This template is provided as general information only and is not legal advice. Complex, high‑value, highly regulated or cross‑border matters will usually require bespoke drafting. For anything outside a straightforward use case, we strongly recommend obtaining legal advice before relying on, signing or implementing this document.

Step 1

Secure Your Template

Quick checkout process with instant confirmation

Step 2

Check Your Email

Your download link arrives instantly in your inbox

Step 3

Relax & Thrive

Focus on growing your business with rock-solid legal protection

What Our Clients Say About Working With Us

Need more than a template?

Request your FREE consultation & our senior lawyers will contact you to discuss your situation.

Legal & Compliance Insights

Join our Newsletter

Subscribe to our newsletter for the latest legal updates, insights, and firm news delivered straight to your inbox.

CONTACT

Request A Consultation

Not sure which matter or service is right for you? Leave your details & our lawyers will contact you to discuss your situation & outline next steps.

Inquire Now

Tell us briefly what you need help with & we’ll reply within 1 business day.