Disaster Recovery & Back-up Policy Template (Australia)

For Australian businesses dependent on ICT systems

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Use this policy to:

  • Document how you recover ICT systems and data after disruption;
  • Set out backup requirements, restoration steps and testing expectations;
  • Assign incident recovery roles, escalation paths and invocation triggers;
  • Give staff a checklist to follow during a major incident.

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Disaster Recovery and Back-up Plan checklist with responsible roles and actions.

About this Document

Use this policy if you:

  • Rely on servers, cloud systems or a network file system to run your day-to-day operations and need a documented recovery plan
  • Want a written procedure staff can follow when systems fail, data is lost or the office is inaccessible
  • Need to define who forms an incident recovery team, how incidents are escalated and when the plan is invoked
  • Want to record your backup arrangements, restoration steps and testing expectations in one place
  • Need a documented plan you can issue to staff during induction and review annually

It is suited to:

  • Australian businesses that depend on ICT systems and cloud-based data to operate
  • Organisations with an in-house IT function or an external IT services provider
  • Businesses building out operational risk, business continuity and information security frameworks
  • Leadership teams, incident management teams and compliance or risk personnel responsible for continuity planning

What this policy covers:

  • Policy statement and objectives, including risk assessment, testing, staff awareness and keeping the plan current
  • Roles and responsibilities for the plan owner or leadership team, the incident management team and your IT services provider
  • Incident recovery team personnel, contact details, escalation and invocation, plus a first 24-hour recovery team checklist
  • Backup procedures, including minimum backup requirements, maximum tolerable data loss, backup security, restoration and ad-hoc backups
  • Threat assessment using a likelihood and impact matrix, with categorised ICT risks and threat items
  • Disaster recovery procedures for scenarios where the network is intact, where it is not operational, power failures, and serious virus or information security incidents
  • Site access, asset register checks, restoration confirmation, password resets, insurance notification and incident reporting
  • Monitoring, annual review, a disaster recovery checklist appendix and a completion and approval table

You receive an editable Word document with placeholders for your company name, version and effective date, approver or governing body, roles, key contacts, contact numbers and your IT services team, so you can tailor the policy to your structure before issuing it to staff. It gives you a practical, lawyer-drafted starting point for disaster recovery and backup planning, not a substitute for tailored legal or technical advice where your systems, data holdings or continuity risks are complex.

How To Use This Template

This template is a starting point, not a final document. It’s been drafted by Australian lawyers to be practical and flexible, but it still needs to be reviewed and tailored for your specific business, transaction and risk profile.

Before you use it, you should:

  • Complete all placeholders, bracketed items and optional fields;
  • Remove any drafting notes or clauses that aren’t relevant to your situation; and
  • Check that party names, entity details, dates, addresses, contact details and defined terms are accurate.

Make sure the template is consistent with your other documents and obligations – including any existing contracts, policies, procedures, website terms, privacy disclosures, regulatory requirements or internal governance documents. If anything conflicts, it should be resolved before you sign, issue, adopt or implement the document.

If you are using the template as an agreement, it should be reviewed and signed by all relevant parties in accordance with applicable law and your internal signing requirements. If you are using it as a policy, procedure, notice or compliance record, it should be approved and stored under your organisation’s normal document control processes.

This template is provided as general information only and is not legal advice. Complex, high‑value, highly regulated or cross‑border matters will usually require bespoke drafting. For anything outside a straightforward use case, we strongly recommend obtaining legal advice before relying on, signing or implementing this document.

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