AML/CTF Customer Risk Assessment Form Template – Completed Samples (Australia)

For reporting entities under the AML/CTF Act

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Risk assessment table detailing customer profile, red flag indicators, and associated risks.

About this Document

Use this form if you:
  • Are a reporting entity under the AML/CTF Act and record customer money laundering and terrorism financing (ML/TF) risk assessments
  • Want completed, worked examples showing how the Customer Risk Assessment Matrix is applied to individual, SMSF and trust customers
  • Need to see how low-risk and medium-risk customers are scored against profile, jurisdiction, transaction and red-flag factors
  • Want a consistent, auditable risk-scoring format you can adapt to your own onboarding and customer due diligence processes
It is suited to:
  • Reporting entities providing designated services
  • AML/CTF compliance officers and onboarding teams
  • Compliance managers and nominated officers responsible for customer risk assessments
  • Consultants and compliance teams supporting reporting entities
What this form covers:
  • A Customer Risk Assessment Matrix structured into profile, jurisdiction, business relationship, proposed transaction, red flag indicator, initial KYC and assessment sections
  • Completed sample entries for individual customers (low risk and medium risk), SMSFs and trusts
  • Risk scoring bands (1 – Low, 2 – Medium, 3 – High) mapped to likelihood and reference sources
  • Customer-type considerations for individuals, companies, trusts, partnerships, associations, registered cooperatives and government bodies
  • Politically exposed person, targeted financial sanctions and nested services relationship indicators
  • Jurisdiction, transaction, deposit and withdrawal method, and red-flag screening factors
  • KYC and verification outcomes, including electronic and document-based verification
  • A final assessment capturing overall risk rating, enhanced CDD and Designated Senior Manager approval
You receive an editable spreadsheet in Excel format with completed sample entries across several customer scenarios, plus placeholders for the customer name, date and assessing employee so you can reuse the Matrix for your own assessments. It is a practical, lawyer-drafted starting point; complex, high-risk or unusual customer relationships may still warrant tailored legal or compliance advice.

How To Use This Template

This template is a starting point, not a final document. It’s been drafted by Australian lawyers to be practical and flexible, but it still needs to be reviewed and tailored for your specific business, transaction and risk profile.

Before you use it, you should:

  • Complete all placeholders, bracketed items and optional fields;
  • Remove any drafting notes or clauses that aren’t relevant to your situation; and
  • Check that party names, entity details, dates, addresses, contact details and defined terms are accurate.

Make sure the template is consistent with your other documents and obligations – including any existing contracts, policies, procedures, website terms, privacy disclosures, regulatory requirements or internal governance documents. If anything conflicts, it should be resolved before you sign, issue, adopt or implement the document.

If you are using the template as an agreement, it should be reviewed and signed by all relevant parties in accordance with applicable law and your internal signing requirements. If you are using it as a policy, procedure, notice or compliance record, it should be approved and stored under your organisation’s normal document control processes.

This template is provided as general information only and is not legal advice. Complex, high‑value, highly regulated or cross‑border matters will usually require bespoke drafting. For anything outside a straightforward use case, we strongly recommend obtaining legal advice before relying on, signing or implementing this document.

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